About

Grievance Policy

It is the intent of the School of Professional Psychology (SOPP) to ensure that all students receive fair and equitable treatment during their time in the program and to provide them with an accessible procedure for resolving grievances. The purpose of this grievance procedure is to resolve student grievances with faculty and staff in a manner that allows constructive relations to be maintained throughout the SOPP community.

Issues may be grieved when students believe they have been adversely affected by decisions, differences, misunderstandings, or problems that have arisen with faculty, staff, or other students that are related to the SOPP. No student will be penalized in any way for pursuing problems in good faith through this procedure. In initiating and pursuing a grievance a student is obligated to proceed in candor and good faith at all times and may not initiate or pursue a grievance for abusive or obstructionist purposes.

Note that students who believe they have been adversely affected by issues that fall within the scope of other SOPP student policies must address their concerns within the context of the appropriate policy. For example, many student issues may be addressed by existing policies on Grading and Remediation or the Professional Integrity and Conduct of Students. The Grading and Remediation Policy includes processes for appealing decisions. In addition, this Grievance Policy may not be used to dispute actions or decisions from a prior grievance.

A student who decides s/he/they have a grievance must first make a good-faith effort to resolve the issue directly with the course instructor, clinical supervisor or other faculty member(s) or staff involved in the grievance, via email with a carbon copy to the Associate Dean, within 20 business days of when the issue resulting in the grievance took place or the right to formal grievance will be forfeited. The student initiates the grievance process by submitting a written document to the person the grievance is against. If the issue is not resolved at this level, the grievance must be taken to the Associate Dean within 20 business days of when the attempt to resolve the grievance took place or the right to formal grievance will be forfeited. When submitting a grievance to the Associate Dean, all prior written materials must be submitted along with the premise for the grievance.  Appeal of decisions by the Associate Dean should be directed to the Dean, who will render a decision. The grievance must be taken to the Dean within 20 business days of the Associate’s Dean’s decision or the right to formal grievance will be forfeited. If the grievance is related to the Associate Dean, it should be taken to the Dean. If the grievance is related to the Dean, it should be directed to the university provost within 20 business days of when the issue resulting in the grievance took place.

Adopted by the Faculty 1-29-19